Frequently Asked Questions

Why not NinjaTrader's Ecosystem Licensing?

NinjaTrader's Ecosystem licensing is great, and Growth Hub is designed to integrate with it fully. But with Growth Hub, we layer on full CRM and automated payment integration and hundreds of other features. QuantKey gives you enterprise-grade licensing plus the Trading Vendor OS you need on day one.

Can I keep my current cart or site?

With a Pro plan or above, we can typically integrate with any cart or site that supports Stripe, PayPal, Whop, ThriveCart, Keap/Infusionsoft, etc. - contact Sales for more information about your specific integration needs.

What if a trader loses their key?

With NinjaTrader Ecosystem licensing, their license is based on their email address at NinjaTrader, so they can't lose it. With custom authentication, you can also re-send their activation email with a single click.

Do you support Machine ID changes?

Guess what? No more machine IDs involved at all. Everything is 100% automated.

Can I run webinar launches and promos?

Yes - Pro includes the Webinar Launch Pack (registration -> replay -> checkout) with full automation sequences to promote your webinars.

How much do SMS/voice typically cost?

We rebill based on carrier rates at Twilio; most vendors spend no more than $10-$20 for typical usage.

Do you offer a free trial?

No - an Operating System is installed, not sampled for a few days. You'll get value much faster with our guided onboarding than you ever could on your own during a trial.

What's the annual discount?

You get two months free with an annual payment (pay for 10, get 12).

Can I change plans later?

Yes - upgrades are near immediate. Monthly prices aren't grandfathered except specific promos. Annual plans lock in your rate for the term.

What happens if my payment fails?

Credit cards are automatically retried, but after several tries your access can be suspended, and canceled if unresolved after 30 days. Your NinjaTrader Ecosystem licenses remain valid. New issuance pauses while you get it sorted.

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QuantKey provides software-as-a-service solutions — including subscription management, marketing automation, data streaming, consulting, and custom development — for independent trading-software vendors. QuantKey is not a broker-dealer, Futures Commission Merchant, Commodity Trading Advisor, Introducing Broker, or registered investment adviser; it does not solicit trades or offer investment advice, recommendations, or trading strategies.

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Risk Disclosure: Trading in futures, options on futures, foreign exchange, cryptocurrencies, or other leveraged instruments involves substantial risk and may not be suitable for all investors. You may lose more than your initial investment. Risk capital — money that can be lost without affecting financial security or lifestyle — should be used. Past performance is not necessarily indicative of future results. If hypothetical or simulated performance is shown, it has inherent limitations and may differ materially from actual results.

Testimonials/Endorsements: Individual experiences vary and are no guarantees of future performance or success.

Review the CFTC and NFA advisories for additional information on virtual-currency and leveraged-trading risks.

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