Last updated: October 1, 2025
Some QuantKey modules allow customers to record calls or voicemails. Call recording is your choice and your responsibility. Laws vary by jurisdiction; some states require all parties to consent (often called “two‑party consent”), while most allow one‑party consent when you are a participant. When in doubt, follow the stricter rule and obtain express consent from every participant before recording.
Examples of all‑party consent states (not exhaustive; subject to change): CA, FL, IL, MD, MA, MI, MT, NH, PA, WA, and others with nuances. Always check local law before enabling recording.
1) Your Responsibilities
Notify & obtain consent before recording; document that consent in your CRM notes or via an audible consent capture.
Honor opt‑outs—if anyone declines, stop recording and continue the call unrecorded.
Cross‑border calls: If any participant is in an all‑party state, treat the call as all‑party consent required.
2) Sample Consent Scripts (you may adapt)
All‑party consent (recommended default):
“Hi, this is [Name] with [Company]. I’d like to record this call for [purpose]. Do I have your permission to record?” (Wait for a clear “Yes” from each participant before starting.)
If continuing after a transfer/add‑on:
“Before we continue, this call is being recorded for [purpose]. Is that okay with everyone?”
3) Inbound Greeting (optional automated)
“If you continue, your call may be recorded for [purpose]. To proceed without recording, please tell your representative.”
4) Feature Configuration Tips
Default call recording to OFF; require a one‑click “Consent captured” field to enable.
Use audible beep tones if available, and re‑prompt consent on reconnects.
Reference: For a plain‑English, state‑by‑state overview, see the Reporters Committee for Freedom of the Press guides. This is not legal advice. Consult counsel for your specific circumstances.
5) Contact
Email:
US Mail:
QuantKey Solutions LLC
1930 18th St. NW
Ste B2 #1101
Washington, DC 20009
Streamline Sales
Generate More Leads
Build Your Brand
Impress Existing Customers
AutomButtonate Tasks
This website and its related services are operated by QuantKey Solutions LLC (“QuantKey”) and its affiliated entities.
QuantKey provides software-as-a-service solutions — including subscription management, marketing automation, data streaming, and custom development — for independent trading-software vendors. QuantKey is not a broker-dealer, Futures Commission Merchant, or registered investment adviser; it does not solicit trades or offer investment advice, recommendations, or trading strategies.
References to third-party platforms, brokers, data providers, or vendors are for informational purposes only. QuantKey does not endorse, guarantee, or assume responsibility for any third-party content or services.
Risk Disclosure: Trading in futures, options on futures, foreign exchange, cryptocurrencies, or other leveraged instruments involves substantial risk and may not be suitable for all investors. You may lose more than your initial investment. Risk capital — money that can be lost without affecting financial security or lifestyle — should be used. Past performance is not necessarily indicative of future results. Hypothetical performance results have inherent limitations; actual results can differ materially.
Testimonials on this site may not be representative of the experience of other clients and are not a guarantee of future performance or success.
Review the CFTC & NFA advisories for additional information on virtual-currency and leveraged-trading risks.
© Copyright QuantKey Solutions 2025. All rights reserved. QuantKey®, the stylized “Q” logo, QuantKey Control™, and QuantKey Growth Hub™ are trademarks or registered trademarks of QuantKey Solutions LLC in the United States and other jurisdictions. All other marks are the property of their respective owners. NinjaTrader® is a registered trademark of NinjaTrader Group, LLC. QuantKey is an independent solution provider and is not legally affiliated with NinjaTrader or any of their affiliates. Any reference to “NinjaTrader” is for descriptive purposes only and does not imply any relationship with, or approval by, the NinjaTrader companies.